The Grange Spa
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Terms & Conditions (Must read & accept Terms & Conditions to continue)
Membership T’s and C’s
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Full payment is due up front or can be taken on a monthly
basis via direct debit.
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When paying up front we offer a 14 day refund policy,
if the client decides they do not want to go ahead with the membership a refund
less 10% administration fee can be issued up to 14 days after the initial
purchase.
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After 14 days the client is not entitled to any
refund.
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There are no refunds when paying via direct debit it
is your responsibility, should you wish to terminate your membership, to
contact the spa and cancel the direct debit. We will require written
termination of your membership at this point, and we will terminate the
membership on our system.
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Please be aware we are an operational day spa and we
have guests in the spa wishing to relax. You are more than welcome to use all
the facilities but we do ask that when visiting as part of your membership that
it is an express visit of no more than 2 hours. You are more than welcome to
book in for a spa day of which as a member you will receive a 10% discount.
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There is no additional discount available on seasonal
promotions.
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The client discount is only available to the client
and cannot be used across an entire booking. For example, when making a group
booking it is only the member that is entitled to the discount unless of course
anyone else in the group is also a member.
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The Grange Spa
membership is not “anytime†access. All members must still adhere to general
spa etiquette and all gym sessions must be pre- booked via the link sent to you
in your welcome email.
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Your 10% discount is available off any additional
discounts.
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The Grange Spa’s gym membership is not personal
training if you wish you are more than welcome to book personal training
sessions on top of your membership. Rates will be agreed with your personal
trainer.
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DNA Testing is/will be available at an additional cost
no discounts are available on our DNA testing (Coming October 2018).
Payment schedule
Direct Debit Instructions
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Please print off and retain for your records. Name of account holder: Bank / Building Society Sort Code: Account Number: Date: |
Instruction to your bank / building societyto pay by Direct Debit. Service User Number: Instruction to your bank or building society: Please pay The Grange Spa Direct Debits from the account detailed in this instruction, subject to safeguards assured by the Direct Debit Guarantee. I understand that this instruction may remain with The Grange Spa and details will be passed electronically to my bank / building society. |
Direct Debit Guarantee
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The Direct Debit Guarantee
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