Bentley Hotel

Bentley Hotel

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Terms & Conditions (Must read & accept Terms & Conditions to continue)

Gym & Pool Membership Terms & Conditions

1. Membership

  • Membership is personal to the named member and cannot be transferred.
  • Members must be aged 16 years or over to use the gym unless participating in an authorised supervised programme.


2. Health Declaration

  • All members must complete a Medical Questionnaire before using the facilities.
  • Members are responsible for informing us of any changes to their health or medical condition.
  • If advised by a medical professional, members should seek medical clearance before exercising.

3. Access to Facilities

Membership includes access only to the facilities included within your chosen membership package and during published opening hours.

Opening hours may vary due to maintenance, bank holidays, private functions or unforeseen circumstances.

4. Gym Rules

  • Suitable gym clothing and clean, enclosed sports footwear must be worn.
  • Please use a towel during exercise.
  • Wipe down equipment after use using the cleaning products provided.
  • Return all equipment and free weights to their designated storage areas after use.
  • Please lower weights in a controlled manner and do not drop them.
  • Be considerate of other members and staff at all times.
  • Mobile phones should be kept on silent, and calls should be taken outside the gym.
  • Photography and video recording are not permitted without prior permission.

5. Pool Rules

  • Appropriate swimwear must be worn.
  • Running, diving and rough play are prohibited.
  • Children must be supervised in accordance with the pool's admission policy.
  • Members must follow all lifeguard or staff instructions.
  • Members must not enter the pool if under the influence of alcohol or drugs.
  • Members with contagious illnesses should not use the pool.

6. Hygiene

Members are expected to maintain high standards of personal hygiene while using the facilities.

7. Conduct

We are committed to providing a safe and welcoming environment for everyone.

The following behaviour will not be tolerated:

  • Abusive, threatening or aggressive behaviour.
  • Harassment or discrimination.
  • Damage to equipment or facilities.
  • Misuse of equipment.
  • Behaviour likely to endanger yourself or others.

Management reserves the right to refuse entry or terminate membership where these standards are not met.

8. Lockers

  • Lockers are provided for day use only.
  • Personal belongings are left entirely at the owner's risk.
  • Items left overnight may be removed.

9. Personal Property

The Club accepts no responsibility for the loss, theft or damage of personal belongings.

10. Membership Payments

  • Membership fees are payable in advance.
  • Monthly memberships are collected by Direct Debit unless otherwise agreed.
  • Failed payments may result in suspension of membership until payment has been received.

11. Cancellation

  • Membership may be cancelled by providing the required notice as detailed within your membership agreement.
  • Any outstanding fees remain payable.

12. Temporary Closure

From time to time facilities may be unavailable due to essential maintenance, repairs, cleaning, staff training or circumstances beyond our control. We will endeavour to minimise disruption wherever possible.

13. Safety

Members must use all equipment correctly and follow staff instructions at all times.

Any accidents, injuries or damaged equipment should be reported immediately.

14. Liability

Members use the facilities entirely at their own risk. Nothing within these Terms & Conditions limits or excludes liability where this would be unlawful.

15. Privacy

Personal information will be processed in accordance with our Privacy Policy and applicable UK data protection legislation.

16. Changes to Terms

The Club reserves the right to amend these Terms & Conditions from time to time. Members will be notified of any significant changes.

By activating your membership and using the facilities, you confirm that you have read, understood and agree to these Terms & Conditions.

Payment schedule

Direct Debit Instructions

Please print off and retain for your records.

Name of account holder:

Bank / Building Society Sort Code:

Account Number:

Date:
04/11/2026

Instruction to your bank / building society
to pay by Direct Debit.

Service User Number:
258333

Instruction to your bank or building society:

Please pay The Bentley Hotel Lincoln Ltd. Direct Debits from the account detailed in this instruction, subject to safeguards assured by the Direct Debit Guarantee.

I understand that this instruction may remain with The Bentley Hotel Lincoln Ltd. and details will be passed electronically to my bank / building society.

Direct Debit Guarantee

The Direct Debit Guarantee

  • This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
  • If there are any changes to the amount, date or frequency of your Direct Debit The Bentley Hotel Lincoln Ltd. will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request The Bentley Hotel Lincoln Ltd. to collect a payment, confirmation of the amount and date will be given to you at the time of request.
  • If an error is made in the payment of your Direct Debit, by The Bentley Hotel Lincoln Ltd. or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society.
    • If you receive a refund you are not entitled to, you must pay it back when The Bentley Hotel Lincoln Ltd. asks you to.
  • You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify The Bentley Hotel Lincoln Ltd..
 

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