Conditions of Membership
The Gainsborough Health Club & Spa
1. The leisure club named on the front of this form (“the Club”)
will be managed and administered by Compleat Enterprise LTD (The Gainsborough Health Club and Spa) ( the proprietor)
(“the Member”) observing the following conditions of
membership which will govern the relationship between the
Member and the Proprietor.
2. The Member’s membership of the Club shall commence on
the date specified on the front of this form, and shall either
continue for a fixed period of 12 months or on a
month-by-month basis, such basis indicated on the front of this
form, until renewed in accordance with paragraph 3 below or
unless terminated in accordance with these terms and
3. In the case of fixed 12-month memberships, Members shall be
entitled to renew their membership on the expiry of the initial
12-month period. Continuance of monthly payments to the
Club at the end of the initial 12-month period shall be deemed
to constitute renewal of the Member’s membership for a
further 12-month period.
4. The Member may be obliged to pay a joining fee for the Club.
Such joining fee shall be a one-off payment and shall be as set
out in the Club’s then current tariff sheet. The joining fee shall
not be refundable unless the Member cancels in accordance
with clause 6 of these Conditions of Membership as a result of
a serious breach of these conditions by the Club, in which case
the joining fee will be refunded in full by the Club.
5. The Member shall pay to the Club the monthly membership
fee as set out in the Club’s then current tariff sheet. Monthly
fees shall be payable by direct debit. In the case of fixed
12-month memberships, the Member shall have the option to
pay the membership fee annually in advance by cash, cheque
or credit card. In the case of month-by-month memberships,
fees shall only be payable by direct debit.
6. The Member can cancel membership at any time subject to
giving not less than twenty eight days notice in writing, expiring
at the end of a calendar month. If the Member is cancelling
due to a serious breach of these Conditions by the Club, the
Member will be entitled to a full refund of their joining fee and a
pro-rata refund of their membership fee.
7. Members shall be entitled to make a request to the Club for
the suspension of monthly payments for work or medical
reasons. It shall be entirely at the Club’s discretion as to
whether to offer the Member such a suspension, (the Club may
request evidence of the Member’s illness or injury e.g. doctor’s
certificate) and the Club shall only allow up to three months
suspension in any one year. Alternatively, where the request for
suspension is for medical reasons the member may transfer
membership in accordance with clause 9 below.
8. Memberships will be granted at the discretion of the Club and
Members will be required to show their membership cards on
each visit to the Club. These membership cards will remain the
property of the Club at all times and will be returnable to the
Club upon termination of membership. There will be a charge
payable by the Member for the replacement of any lost
9. Membership is only transferable in the event that the Member
is unable to use the Club through serious illness or injury and
wishes to transfer their membership to another suitable person
(evidence of the Member’s illness or injury is required - eg a
doctor’s certificate). The Club reserves the right to refuse any
application or renewal of membership without notice and
without giving any reason for doing so.
10. The Club may terminate membership at any time in the
(a) if the Member commits a serious or repeated breach of
these conditions of membership and the breach, if capable
of remedy, is not remedied within seven days of receipt of a
(b) a membership card is misused;
(c) club property is deliberately damaged or vandalised;
(d) the Member refuses to comply with the instructions of Club
staff in relation to policy, procedures or safety;
(e) inappropriate behaviour towards members of staff; or
(f) late payment of fees by more than thirty days in arrears.
In the case of a membership being terminated, it shall be at
the sole discretion of the Club as to whether any of the
membership fee is refundable. The Club reserves the right to
retain a proportion of the membership fee to cover any
reasonable costs incurred by the Club.
11. Membership includes access to the Club and use of its facilities
during opening hours, but there will be an extra charge for use
of towels and for some fitness classes. The Member
acknowledges that some of the facilities may be out of use
from time to time whilst undergoing maintenance.
12. Members and their guests are required to use the Club in a
proper and reasonable manner. The Club reserves the right to
require any Members or guest to make good or repay the Club
in full for any damage to facilities or other persons caused by
negligence or wrongful act of such Member or guest.
13. The Club reserves the right to refuse entry to any Member or
guest into the Club without declaring any reason for doing so
and will always refuse access to the Club and its facilities to
any person who appears to be or is under the influence of
alcohol or drugs.
14. No responsibility will be accepted by the club for the loss or
damage to the property or valuables of any Member or guest,
including any items or property which may be left in the lockers
15. Subject to clause 14, the Club accepts no liability for any
damage, loss, illness or injury resulting from the use of the Club
facilities by Members or guests howsoever that may have been
caused, save for death or personal injury caused by its own
negligence. The Club accepts no liability for any illness or injury
resulting from over exertion, aggravation or precipitation of any
medical condition caused by the use of the Club facilities. All
persons use the facility on the express understanding that it is
at their own risk and Members and guests are strongly advised
to seek medical advice before they begin exercise at the Club.
16. Members must go through a screening and induction process
before they are allowed to use any facilities in the Club for the
first time. The Club reserves the right to refuse use of the
facilities at any time should it be concerned about a Member’s
state of physical health.
17. The Club reserves the right to alter fee membership prices, at
any time and for any reason. Members will be given not less
than 28 day’s notice of any proposed increase. The Club
reserves the right to alter the rules, fees, membership prices
conditions of membership available facilities and opening times
at any time. Members will be given 28 day’s notice of any
proposed increase in membership prices.
18. The Club may be closed for essential maintenance work,
special functions or in any other circumstances as the management
feel necessary, but notice of this will be displayed at the
Club as soon as practical.
19. Members may bring guests to use the facilities of the Club at a
discounted day membership rate providing that they are signed
in at reception and Members are prepared to accept full
responsibility for the conduct of their guests. It will be the
responsibility of the Member to ensure that all guests settle any
costs they may have incurred during their visit.
20. Junior membership is not available. Juniors up to the age of
16 may use the Club facilities on payment of the appropriate
Day Membership rate in force at the time until 6pm on that
day. All juniors under 16 years must be accompanied by at
least one adult member whilst in the Club.
21. For hygienic reasons it is necessary to shower before using the
pool and Members and their guests are required to wear the
appropriate clothing for the activity in which they are taking
part. No outdoor shoes may be worn on the pool side areas.
No smoking is allowed in the leisure area.
22. Certain data disclosed by a Member to the Club will be “Personal
Data” as defined under the Data Protection Act 1998. The Club
will hold this “Personal Data” for the purposes of maintaining a
full record of a Member’s membership details. Unless the Club is
legally obliged to do so, it will not pass Personal Data to any third
parties without a Member’s prior consent. The Club agrees to
use the Personal Data in accordance with any instructions given
to it by the Member, and agrees to comply with all relevant
legislation with regard to the keeping of “Sensitive Personal
Data”. Members should let the Club know if there are any
changes to the membership details provided, and if that Member
does not wish to receive promotional material.
23. Compleat Enterprise Limited has the right to enforce
the terms of these conditions of membership in accordance
with the Contracts (Rights of Third Parties) Act 1999.
24. These conditions of membership are governed by English law
and the English courts shall have exclusive jurisdiction to settle
any disputes which may arise out of or in connection with
these conditions of membership.
Please print off and retain for your records.
Name of account holder:
Bank / Building Society Sort Code:
Instruction to your bank / building society
to pay by Direct Debit.
Service User Number:
Instruction to your bank or building society:
Please pay The Gainsborough Health Club & Spa Direct Debits from the account detailed in this instruction, subject to safeguards assured by the Direct Debit Guarantee.
I understand that this instruction may remain with The Gainsborough Health Club & Spa and details will be passed electronically to my bank / building society.
The Direct Debit Guarantee