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FITNESS ACADEMIES (NORTH WEST) LIMITED
MEMBERSHIP TERMS AND CONDITIONS
Please ensure all sections are read completely.
1 ABOUT THIS AGREEMENT
1.1 References to the ‘Agreement’: means the membership between you and
us, which incorporates the membership application form, the pre-activity readiness
questionnaire (‘PARQ’), these Terms & Conditions, and the Club Rules.
1.2 References to ‘you’, ‘your’ and ‘yours’: are references to the named
individual completing the membership application form.
1.3 References to ‘we’, ‘us’ and ‘our’: are references to the Fitness
Academies (North West) Ltd Club specified in the membership application form.
1.4 Reference to “Club”: are references to the Fitness Academies (North
West) Ltd of which you are a member, specified in the membership application form.
1.5 “Club Rules”: refers to the operational rules, pool area rules,
steam room and sauna rules, policies and procedures, gym etiquette, and
guidelines applicable to the Club.
1.6 “Membership”: refers to the set-out Agreement at a specific tariff
and duration, pursuant to Section 2 in its entirety.
1.7 “Minimum Term”: refers to the mandatory minimum number of full
calendar months of the Membership.
1.8 “Membership Term”: refers to the entire Membership
period covered by this Agreement, including any period beyond the Minimum Term.
1.9 Member types:
1.9.1 A “monthly member” is a Club member who pays
the subscription fee by Direct Debit every month, in advance.
1.9.2 A “pre-paid member” or “up-front member” is a
Club member who pays the subscription fee, in full, in advance.
1.10 Fees:
1.10.1 The “joining fee” means the one-off Club
joining fee, which is subject to the terms of this Agreement and is non-refundable.
1.10.2 The “subscription fee” means the Club
membership fee, payable either in full in advance or monthly, in advance, by
Direct Debit.
1.11 Your membership Agreement applies only to
Fitness Academies (North West) Ltd.
Club Rules are available and displayed within the Club and you acknowledge that
you have received a copy of the relevant Club Rules. The Club Rules form part
of this Agreement.
A full copy of the Club Rules are available at the
Club’s reception or online at: www.kingstreetgym.co.uk.
2 MEMBERSHIP TERMS AND DURATION
2.1 Subject to Section 2.2 and 2.6, the Membership
Term is stated on the membership application form signed by you prior to
commencement of your membership.
2.2 A pre-paid membership will automatically expire
on the final day of the Minimum Term, unless you update your membership prior
to the final day, by applying for another pre-paid term, or by applying to change
to a monthly membership, by Direct Debit. The new pre-paid or monthly membership
will be charged at the current subscription rate, which may differ from your
previous rate.
2.3 If you are a monthly member, once you have
completed the Minimum Term, the membership will continue on a rolling month-by-month
basis, until it is cancelled or terminated by either party, unless your
membership has been ended early (pursuant to Sections 5 and 6).
2.3.1 Following the final payment due in accordance
with this Agreement you hereby agree to cancel your Direct Debit with your bank
to ensure no further money is claimed by us. We cannot be held liable for any
payments processed due to your failure to cancel the Direct Debit instruction.
2.4 If any payment whatsoever remains outstanding,
we will give you notice that your membership is suspended pending payment of
the outstanding sum. Until such time as payment is received, you will not be
able to gain entry or use any of the Club’s facilities. Following completion of
the Minimum Term your contract may be terminated by us and will not be
reactivated unless the outstanding sum(s) are paid.
2.5 Once we have received payment of the
outstanding sums, you will be entitled to use the Club facilities and
activities once more. You will not be given any credit for the time that your
membership was suspended.
2.6 We only supply memberships under these
conditions for domestic and private use, unless otherwise agreed in writing by
us. You agree not to use the Membership for any commercial, business, or
re-sale purpose, and we have no liability to you for any loss of profit, loss
of business, business interruption, or loss of business opportunity.
2.7 We operate a private members clubs and membership is granted at our discretion.
We do not have to state or provide you with reasons for refusal of membership.
2.8 Memberships are available to persons aged 18 or
over. We reserve the right to ask for proof of age at the time of your
application.
3 FEES
3.1 The basic fee structure comprises of a joining
fee and a subscription fee. Other charges may vary. All prices of our services are available from
the Club reception.
3.2 All published fees and other charges are
inclusive of VAT. You agree to pay VAT at the applicable prevailing rate and
any other direct or indirect taxes or levies imposed on us in connection with
the provision by us to you of our services under this Agreement.
3.3 We have the right to review and revise the
subscription fee at any time, but only once during a calendar year.
3.1.1 If you are a pre-paid member, the price
review of the subscription fee will not affect you until you renew your
membership.
3.3.2 If you are a monthly member, we will write to
you to give you 30 days’ notice of the subscription fee review and the revised
monthly payments. If the revised price results in an increase where the
increase in the VAT exclusive price (calculated as a percentage) exceeds the
retail prices index excluding mortgage interest payments and the indirect taxes
(currently known as RPIY and published monthly by the Office for National
Statistics) by 2% or more for the period from the month of the last review to
the month before we send out notice of the price review, then you may terminate
the Agreement with affect from the date of the proposed increase by writing to
us to inform us before the date of the increase.
3.4 We reserve the right to review and revise all other fees and
services at any time.
4 YOUR OBLIGATION
4.1 You hereby agree to:
4.1.1 Pay the joining fee, the subscription fee,
and other applicable charges. Should your monthly membership subscription
default you will be liable for a late payment fee of £5.00 on each occasion.
4.1.2 Comply with Club Rules at all times.
4.1.3 Observe in particular, all Health &
Safety advice and direction provided by us, regarding the usage of the Club,
its equipment, and facilities.
4.1.4 Use the Club equipment and facilities in accordance with all usage
instructions.
4.1.5 Conduct yourself in an orderly manner so as
to not interfere with the safety, use, or enjoyment of the Club and its
facilities for staff and other members. Observe in particular the Club’s gym
etiquette.
4.2 You shall be issued with a membership card,
which remains our property.
4.2.1 This card is personal to you. You must not
allow anyone else to use your card to gain access to any Club or facilities.
Any fraudulent use of your membership card will result in termination of your membership
pursuant to Sections 6.1 and 6.2.
4.2.2 Lost membership cards should be reported to
the Club’s reception, at which point a charge of £5.00 will be incurred by you for
a replacement card.
4.2.3 If you temporarily misplace your membership
card, manual entry can be granted at the Club’s reception on three consecutive
occasions, after which we will consider your card to be lost, and you will be
required to purchase a replacement card pursuant of Section 4.2.2.
4.2.4 On termination of this Agreement for any reason this card must be
returned.
5 CANCELLATIONS
5.1 How to cancel a monthly membership with a Minimum Term of six
months:
5.1.1 Monthly memberships with a Minimum Term of
six months included: Standard six-month contract; and Blue Light Discount
contract.
5.1.2 The Minimum Term is six-full-calendar months.
Any partial months or pro rata days will not contribute to a full calendar
month.
5.1.3 You must complete the Minimum Term in full,
to be eligible for Membership cancellation. Cancellation requests made during within
the Minimum Term will be scheduled for the end of the Minimum Term. If you wish to cancel within the Minimum Term you will incur the monthly
charge until the end of the Minimum Term.
5.1.2 You should submit your cancellation request by
email, to membership@kingstreetgym.co.uk no later than the 15th
day of the month, for the Club to be able to cancel your Membership before the following month’s Direct Debit is claimed. If your
cancellation request is received after the 15th day, you must make
payment the following month, and you will have access to the Club and use of
the facilities until the end of that following calendar month.
5.2 How to cancel a monthly rolling membership:
5.2.1 Monthly rolling memberships included: the Monthly
Rolling contract; Student Discount contract; and Corporate contract.
5.2.2 You may request to cancel a monthly rolling
contract at any time. For your cancellation to processed before the following
month’s Direct Debit is claimed, you must submit
your cancellation request by email, to membership@kingstreetgym.co.uk no later than the 15th
day of the month. If your cancellation request is received after the 15th
day, you must make payment the following month, and you will have access to the
Club and use of the facilities until the end of that following calendar month.
5.2.3 If within 14 days of the commencement of your
membership you wish to terminate this Agreement, you must notify the Club in
writing within that 14 day period, in which case we will agree to terminate the
Agreement and refund you a proportionate amount of the subscription fee, less
the joining fee. This termination option only applies within the first 14 days
of membership, as a cooling off period. After 14 days, this termination option
is no longer applicable.
5.2.4 If you have not received a response to your
cancellation notice within 14 days of the date of your letter or email, your
letter or email will be deemed to have not been received & it will be your
responsibility to contact us.
5.3 You will remain liable to us for the final
calendar month(s) payment for membership subscription, even if you have
cancelled the Direct Debit with your bank.
5.4 If you are a pre-paid member, your Membership
will expire on the final day of the Minimum Term, and may be renewed or updated,
subject to Section 2.2.
5.4.1 If you wish to cancel the Agreement early,
ahead of the expiry date indicated at the time of application, you may do so
subject to Section 2.2, 2.6, and 5.3.
5.4.2 We will not make a refund of the joining fee
or subscription fee if you request an early cancellation of the Agreement.
5.5 In addition to our termination rights under
Section 6, if we terminate the Agreement for any reason and in the event the
following monies will be refunded within three calendar months a proportionate
amount of the subscription fee will be repaid to you for the unexpired duration,
within three calendar months.
6 TERMINATIONS
6.1 We may terminate your membership at any time at
our discretion with written notice if:
-
Fees remain unpaid 14 or more days after the written
notice of the outstanding debt; or
-
Immediately at our absolute discretion if you are
in a serious breach of this Agreement or commit repeated minor breaches.
6.2 If we terminate your membership under Section 6.1 for any reason all
joining fees and subscription fees shall be forfeit and not subject to refund
for any reason. If you are a monthly member, you will remain liable for the
full cancellation notice pursuant to Sections 2.3, 2.5, and 5.2.
7 SUSPENSIONS
7.1 Provided your fees have been paid and are up-to-date, you have the
right to suspend your membership for a minimum of one calendar month, up to a
maximum of six calendar months, per rolling-12-month period. You may do this by
completing a Freeze Request Form at the Club’s reception or emailing your
request to membership@kingstreetgym.co.uk. We must receive your request no later than the 15th
day of the month, for it to be processed and the appropriate changes made to the
following months and subsequent subscription fee(s).
7.2 A monthly suspension fee of £5.00 is to be charged for the duration
of the suspension to cover administrative costs. This fee can be waived on
medical grounds; however, we reserve the right to ask for proof of medical
advice (e.g. a doctor’s or hospital letter).
7.3 The requested suspension period may be for whole months only and not
for any lesser period, and can be re-evaluated at any time if deemed necessary
by us.
7.3.1 If you wish to return from a planned suspension early, you must
make a proportionate payment for the remainder of the month to reactivate your
Membership.
7.4 If you are a pre-paid member, the expiry date of the membership will
be extended by the period of suspension.
7.5 If you are a monthly member your minimum term will be extended by
the period of suspension. Suspension periods do not contribute towards the
minimum term of your contract.
8 CLUB MAINTENANCE
8.1 We reserve the right to close the Club for up to 14 days in any one
calendar year for the purposes of carrying out repairs, refurbishments, and
maintenance, whether routine or extraordinary in nature. Should any closure
extend beyond 14 days or if the Club is closed for these reasons for more than
14 days in a calendar year, we will refund a proportionate amount of the
subscription fee for the closure of the period exceeding 14 days.
8.2 Members
acknowledge that it may be necessary for us to close all or parts of the Club
from time to time to carry out refurbishments or repairs and that this may
disrupt our provision of our services. Members agree that any such disruption
shall not constitute a material breach of the Agreement. We will always take
care to minimise any inconvenience caused.
9 GUESTS
9.1 You are entitled to bring guests to the Club who may use the facilities
on payment of the applicable Club guest charge. Guests must sign in and
complete a Pre-Activity Readiness Questionnaire (PARQ) prior to admittance.
9.2 Guest admittance may be retracted at any time at the discretion of
the Club.
9.3 You must accompany your guest at all times, nor leave the club
before them. You are responsible for ensuring that your guest complies with the
Club rules.
9.4 You may not introduce a guest that has been previously rejected as a
member or who has had membership terminated; suspended for any reason; or is in
arrears of fees.
10 CORPORATE MEMBERSHIP
10.1 Corporate Membership rates are available for companies/firms or
other commercial businesses introducing five or more members, at the same time.
This may only include their employees. Appropriate identification is required
prior to commencement of this Agreement in order for us to offer the Corporate
Membership rate.
10.2 If at any time and for any reason the number of Corporate Memberships
fall below five, you will have 30 days to remedy the situation. Failing to
bring the total Memberships to five or more will result in the remaining Memberships
being reclassified as individual Memberships. In that case members will be
obliged to sign an individual Agreement with us, and will be charged a
supplement to align the fees for individual Membership.
10.3 If you are a Corporate Member, we reserve the right to contact your
employer to confirm your continued employment and therefore your eligibility for
the Corporate Membership.
11 LIABILITY
11.1 We and our employees, officers and agents will not be held liable
in any way for the loss of, damage to, or theft of property of a member or
guest.
11.2 This clause does not limit in any way our liability for:
11.2.1. Fraud or fraudulent misrepresentation; or
11.2.2 Any breach of the
obligations implied by Section 12 of the Sales of Goods Act 1979 or Section 2
of the Supply of Goods and Services Act 1982; or
11.2.3 Losses for which it is
prohibited by section 7 of the Consumer Protection Act 1987 to limit liability.
11.3 We reserve the right to ask for appropriate documentation to prove
that it is appropriate for you to enter into this Agreement. This includes,
without limitation, a doctor’s certificate of fitness to exercise or
certificate of fitness to enter this contract. We may review this Agreement at
any time to assess your continued fitness and eligibility to retain access to
the Club facilities.
12 VARIATION OF TERMS
12.1 We reserve the right to vary these terms and conditions, including
the Club Rules at any time, to reflect the changes in connection with the
management and operations of our Club or the law. Unless changes are due for
health and safety reasons or are essential to safeguard our interests, those of
our members or hotel guests, we will use reasonable efforts to give you at
least 14 days’ notice before any changes take effect by displaying an
appropriate notice in the Club.
12.2 If you do not accept the proposed variations and can demonstrate to
our reasonable satisfaction that the changes are materially prejudicial to you,
you may cancel the Agreement. Your right to terminate does not apply if the
changes have been imposed upon us by legalisation, government or local
authority regulation, or any other competent body. We will refund the following
in the event of cancellation under clause 14.2.
12.3 If you are a prepaid member, we will make a proportionate refund of
the subscription fee for the unexpired period of the Agreement.
12.4 If you are a monthly member, your obligation to make monthly
payments will cease with the effect, from the date of termination.
13 PERSONAL INFORMATION
13.1 We use the personal information you provide to us in deciding
whether to accept your membership application.
That information and any other personal information that you provide us
is to be collected and processed by us so that we can provide you with our
services and handle your requests and is processed according to the Data
Protection Act 1998.
13.2 You have the right to ask for a copy of the information we hold on
you and to have any inaccuracies corrected by us by contacting the Club.
13.3 You must inform us of any change in your personal details you have
provided to us. If you fail to notify us of a change of address, any
communication will be deemed to have been received by you five days after
posting by us.
13.3.1 You must inform us of any changes in medical condition, so we can
provide a new PARQ to be completed so we may take the necessary steps to ensure
your safety.
13.4 If we need to contact you we may do so by phone, e-mail, or post
using the details you provided as part of this Agreement.
14 GENERAL
14.1 We may transfer any of our rights and liabilities under this
Agreement. We will notify you of any such transfer.
14.2 These Terms and Conditions do not affect your statutory rights.
14.3 If any of these terms are found by any court, tribunal, or
administrative body of competent jurisdiction to be wholly or partly illegal,
invalid, void, unenforceable, or unreasonable, they shall be deemed severable
and shall not affect the validity or enforceability of the other terms and conditions.
14.4 These Terms and Conditions are governed by and construed in accordance with English Law and the parties hereby agree to submit any disputes to the exclusive jurisdiction of the English Courts.
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